RETURNS AND GUARANTEES
We are experts in the CBD industry, with our high quality products and commitment to delivering customer service excellence.
We’re confident you’ll enjoy our products. But if you’re not 100% satisfied, we’ll refund your entire purchase within the first 30 days.
We also proudly stand behind the unique craftsmanship of all PATCH ADAM products and guarantee our products to be free of defects for one full year from the date of purchase. Please see below for full details regarding our 30-day money-back guarantee.
Our 30-day Money Back Guarantee
If for any reason you’re not satisfied with your purchase, please return it to the address below within 30 days for a full refund. Return requests MUST be accompanied by the original receipt and be received within 30 days of the date of the original shipment. Please allow 1-2 weeks for processing.
We recommend you return your product via traceable mail, as we cannot take any responsibility for undelivered returns. All refunds will be issued to the credit card used for the original purchase.
Warranty
PATCH ADAM only warrants the original purchaser of this product. This warranty does not cover any defects or costs caused by modification, alteration, of products by any persons or company. Misuse of the product or operation in a manner that is not consistent with the use indicated or any use of the product other than that for which it was intended, is prohibited.
If you need to return your product we recommend you do so via traceable mail, as we cannot take any responsibility for undelivered returns.
Any return or exchange items should be sent to the following address:
Returns / Exchanges
If you have any questions please email us at info@patchadam.com or call us on +44 (0) 208 344 2005